Thick ice along the eaves
A ridge of ice at the roof edge or in the gutters, often with heavy icicles hanging below.
Winter Services
Ice dam removal without the damage
Ice ridges at the eaves push meltwater under shingles and into ceilings and walls. We melt channels with steam, stop the leak, and fix the attic problem behind it.
Warning signs
Signs you have an ice dam
Stains or drips inside
Water spots on ceilings near outside walls, wet window trim or peeling paint during a thaw.
Bare patches up top
Snow melting on the upper roof while it stays frozen at the edges points to attic heat loss.
How we do it
How we remove and prevent ice dams
Step 1
Inspect the roof edge, gutters and interior for active leaks and document everything with photos.
Step 2
Clear excess snow above the dam so the roof stops feeding it meltwater.
Step 3
Cut drainage channels through the ice with low-pressure steam — no picks, hammers or salt pucks.
Step 4
Recommend the lasting fix: air sealing, insulation, ventilation and ice and water barrier at the eaves.
Connecticut's residential code requires an ice barrier from the eave edge to at least 24 inches inside the exterior wall line. If your roof is due for replacement, we build that protection in so ice dams stop turning into leaks.
Service area
Serving northeastern & central Connecticut
Tolland and Windham counties plus Hartford, Middlesex and New London counties, including Tolland, Vernon, Mansfield, Coventry, Willimantic, Putnam, Killingly, Woodstock, Pomfret, Plainfield.
FAQ
Common questions
What causes ice dams?
Heat escaping from the living space warms the upper roof and melts snow. The water runs down to the colder eaves and refreezes into a ridge of ice, which traps more water behind it — and that water can push under the shingles.
How do you remove an ice dam safely?
We cut channels through the ice with low-pressure steam, which melts the ice without the damage that hammers, picks or pressure washers cause to shingles and gutters.
How do I stop ice dams from coming back?
The long-term fix is keeping the roof deck cold: sealing attic air leaks, adding insulation and balancing ventilation. A code-compliant ice and water barrier at the eaves protects the roof if an ice dam does form.
Is ice dam leak damage covered by insurance?
Many homeowner policies cover sudden interior water damage from ice dams. We document the ice, the entry point and the interior damage with photos your adjuster can use; your carrier decides coverage.
Request service
Ice at the eaves?
Get it cleared before the next thaw sends water into your ceilings.
